The front desk never sleeps — literally: 24 hours a day, every day of the Harbin calendar, in the lobby of the 2024 designer hotel on the Songhua riverbank. Call, write or simply show up; whatever the question — an airport pick-up, a late arrival past midnight, the right family room for five — the team answers in Mandarin with translation tools at hand, and has been known to walk guests to the midnight fruit shop personally.
📍 The essentials
| Hotel | Annaman Hotel — 哈尔滨安纳缦设计师江景酒店(中央大街步行街索菲亚教堂店) |
|---|---|
| Address | No. 395 Youyi Road, Daoli District, Harbin, Heilongjiang, China |
| Phone | +86-451-51938888 — 24-hour front desk |
| m18804652369_1@163.com | |
| Opened | 2024 — the quiet-luxury designer build of the Daoli riverbank |
| Rooms | 72 rooms and LOFT suites across twelve categories |
| Check-in / out | from 14:00 / to 12:00 — free luggage storage either side |
🗺️ Find us on the map
The pin drops at No. 395 Youyi Road, fifty metres back from the Songhua promenade — the hotel with one face to the city and one to the river. Tap the map to open turn-by-turn directions in Baidu Maps, the app every Harbin taxi driver navigates by:
🚄 Getting here, the quick version
- By metro — Shanghai Street station (Lines 2 & 3) is about 370 m away; People’s Square about 650 m
- By rail — Harbin Railway Station 4.7 km, about fourteen minutes by car (paid transfer about ¥180 through the desk)
- By air — Taiping International Airport 36.9 km, about 36 minutes (paid pick-up about ¥300)
- By car — free private parking at the door, first come first served
The full distance table — Central Street 1.6 km, Saint Sophia Cathedral 2.1 km, the sightseeing cable car 1.3 km — lives on Getting There.
👋 What the front desk can help with
- Transfers & taxis — airport and station pick-ups arranged in advance; taxi calls any time of night
- Late arrivals — call a day ahead and the night team expects you, whenever you land
- Family planning — baby cots by prior arrangement, high-floor and side-river-view requests, the five-person themed rooms matched with the kids’ amenities
- The city, decoded — ice-festival timings, the genuinely-good-versus-merely-famous food list, translation tools for everything else
- Practicalities — luggage storage, laundry hours, the ¥300 refundable deposit and fapiao invoices at check-out
☎️ Before you call or write
Most pre-booking questions are already answered in plain English: check the FAQs (breakfast 7:00–12:00, afternoon tea at two, humidifiers, deposits) and the policies (children, the no-extra-beds rule, pets, parking). The phone is the fastest channel by far; email suits arrangements made days ahead — transfers, cots, quiet-floor requests — and is read by the same team that runs the desk. Rates and availability stay on the booking page:
Listing details (address, phone, email, opening year, room count) verified against the hotel’s official Trip.com listing — last reviewed October 2026.